Help & contact
Common questions, and a real person at the other end if you need one.
Contact us
Hosts and guests can both write to us. We usually reply within one business day.
support@celevee.comDo I need an account to start?
No. You can design an invitation first — the draft is saved in that browser for up to 7 days, so it survives closing the tab or restarting your computer, but not clearing your browser data or switching devices. Create a free account when you're ready to save it permanently and send it.
How are invitations delivered?
Celevee emails guests who have an email address on the list, sending from notify.celevee.com. For everyone else, copy the invite link and share it yourself by text, WhatsApp or any app — the link opens the same animated invitation and RSVP form.
How do guests RSVP?
Guests tap their invitation link, watch the envelope open, then choose Going, Maybe or Can't go and add a party size and optional note. You'll see it on your dashboard right away, and you can override any RSVP manually from the Guests tab.
Can a guest stop receiving emails?
Yes. Every email we send has an unsubscribe link in the footer, and guests can turn off specific notification types (messages, photos, other RSVPs) from the invitation page. Unsubscribes are honoured automatically and can't be overridden by a host.
What does it cost?
Nothing right now — Celevee is free while in beta. See Pricing.
How do I delete an event or my account?
You can archive or delete any event from your dashboard, which removes its guest list and RSVPs. To delete your whole account, email support@celevee.com from your account address.
Something's broken or I can't reach the host
Email support@celevee.com with the invitation link and a short description of what happened. If you're a guest and can't reach the host, we can pass a message along.
See also our Privacy Policy and Terms of Service.